We waited 25 minutes for a tea. It was undrinkable...

We waited 25 minutes for a tea. It was undrinkable, infused for 15 minutes (the start time of infusion is specified on the label, it is also specified that the infusion time is 3 to 5 minutes ...). We sent it back, waited another 15 minutes, to receive a tea infused since ... 8 minutes. In short, experience not at all up to the qualitative image that gives place.