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Matt Gaskins

3 years ago

When my friend began his search for his next vehic...

When my friend began his search for his next vehicle, he spent weeks searching online for the perfect deal. He decided on his make and model, Ford F-150. We picked out a few trucks online and started calling dealers. We spent two days going to different dealers in SC and NC. Most we felt like just another customer. My friend had decided on a 2009-2011 model. Other dealers did not treat us as respectfully as I think they would have if we were looking for a New model truck. After visiting a dealer in Charlotte, NC, being disappointed at the curtness of other, we decided to have lunch and head back home to SC. While at lunch, he used his phone to pull up a search for F-150s within 75 miles thinking it would direct us back to Columbia, SC. Fortunately for us, it pointed us to a dealership in Troy, NC. 60 or so miles as the crow flies from Charlotte but about an hour and a half drive.

My friend decided to call the dealership to make sure the advertised car was available as one of the other dealers had tried to pull the bait and switch. He spoke to a salesman named Julian London. He was very respectful and courteous on the phone with us even though we were not looking at buying a $30k car/truck. He let us know the car was on the lot and he would hold it for us to take a look at. On the drive there, we were pleasantly surprised when Mr. London sent him a text message letting him know that he was having the truck detailed so it would look its absolute best. Now this is fairly common when making an appointment to test drive a vehicle, but generally isn't admitted to (making you think the car is naturally sparkly) or done so quickly.

When we were arrived, we were greeted by the Gen Manager who directed us to Mr. London. The truck was freshly cleaned and waiting on us. The truck matched the description perfectly which included minor flaws in the exterior. The price was fair when compared to the competitors we had been too earlier. One concern my friend was having a trade in that still had a lean on it due to an outstanding loan on the vehicle. The initial estimate for the trade was on the lower end and when combined with the asking price of the truck, it made the purchase unfeasible. Mr. London worked with us and the mystery people in the finance department to close the gap of doable and impossible. Suffice it say by the star rating above, we left in my friends new (to him) truck. The whole process took about 3 hours which only seems long to anyone who has not purchased a car. 3 hours was actually quite reasonable as they have sufficient amenities to use for comfort and entertainment for those who are spectating on the car buying process.

Troy, NC, is a town I would have probably never visited, but I had a fairly enjoyable time. My friend had a better time as he got a good deal on a good vehicle. I would recommend anyone looking for a good car buying/shopping experience in or around NC to take the trip to Montgomery Motors in Troy. If possible I would also recommend you asking for Mr. London as he was a personable and professional salesman without being overly pushy or intrusive.

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