Review of Jumia Egypt

3 years ago

TAKE CARE!!

TAKE CARE!!
Very bad system and service !

Don't try to pay through JumiaPay as I ordered 4 couples of shoes 8 days ago and paid through my debit card then they cancelled the order as it was out of stock 4 days ago and sent an Email that my Money will be reflected on my debit card in 4 working days but this never happened .. I called their call center twice but nothing happened and they told me I will be refunded in 14 days .. so their system wasn't updated as I ordered 4 couples of shoes and all of them out of stock .. they sent 2 different Emails about the refunding time and they have my money for 14 days because of their mistake.