The place is very clean and the staff is very kind...

The place is very clean and the staff is very kind. However, during our visit, the pool area was extremely cold (probably 65 F) and the water in the pool was too cold to enjoy it. I did address this problem with the maintenance man who tried to argue that it was warm in there. I had to approach a number of guests and ask them about the comfort of the air temperature; they all told the mechanic it was freezing. I found the manager and he immediately looked into the problem and rectified the situation. I wish I looked for the manager sooner.