I love the Henry Ford Health System, it is truly a...

I love the Henry Ford Health System, it is truly amazing. I visit with them regularly as my husband and I are expecting our first child together, we decided to go with the Henry Ford Health System for Pre-natal care. My mid-wife Dr. Charly Snow is awesome. Everytime I call the office, I am able to speak with a nurse and if not I can expect a call back or an answer on Mychart. Unfortunately, the reason for my 1 start rating falls on that of the Ultrasound Department. The Henry Ford Health System hires and is often represented by individuals who demonstrate the utmost respect and professionalism. However, every visit to the Ultra sound Floor in the New Center One building is not reflective of such sentiment. Starting with All of the intake receptionist, they are often rude, short tempered and seem to be miserable. This does not represent the practice well. I work in the field of customer service, so I give a ton of slack to anyone who has to deal with people all day. I even schedule, my appointments early in the morning so that on the off chance I may catch them in a better mood before the stress of the day takes over. I have a stubborn little baby growing inside me so we've had to make several visits to get certain images and etc. And each time before and after I dread having to interact with the staff at the intake window. I just want to warn others, because what should be a joyous occasion of seeing how well my baby has progressed is often dampened by my interaction with these ladies. Aside from the lack of maturity and professionalism demonstrated by the receptionist team, on more than one occasion. This place is A great place to receive health care. Go Detroit !