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4 years ago

Awful customer service. We lost power on a Tuesday...

Awful customer service. We lost power on a Tuesday and had a delivery scheduled for Friday the same week (to power our generator). On Friday we were told the delivery was processed and an actual delivery would not be made that day. We were not even provided with a timeframe on a delivery. Apparently those who have medical equipment get priority, which we have, but obviously didn't speed up the process. Of course we run out of propane for over 24 hours and conveniently we finally get our delivery the day after power is restored in the area.

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