I am still trying to figure out HOW this hotel has...

I am still trying to figure out HOW this hotel has so many good reviews

1. Asked for early check-in, it was approved for 12pm. When I made the trip here, Melody says that no rooms are ready and "they (whomever approved the early check-in)" shouldn't guarantee early check-in. Well, Melody WAS the one to approve me for 12pm and lied to my face about it.

2. Toilet stopped up and overflowed... Pending status on that.

3. Terrible food! No seasonings used (aside from salt). I know that continental breakfast is never the greatest but this is subpar.

4. Staff only speaks when spoken to. Several occasions of loud arguments amongst staff during my 3-day stay.

5. Clean sheets but room not clean. Toenails and exposed wires going in my room. Musty smell to the room.

6. Loud surroundings! Constant hard walking and toilet seats dropping noises heard. Good sleep is out of the question.

*I wouldn't do it again but...to each his own. This room is too much money for the quality*