Gurpreet Singh

Review of StarTrack

Pathetic and rude, customer service isn t there an...

Pathetic and rude, customer service isn t there and then they try to explain you the internal workings of an organisation. I do not need to know the internal process, all I wanted was to collect a delivery that I redirected to this post office as it s convenient and there s no one to collect the same during day time. And they start asking you thousands of questions even when you are showing them your ID and an email confirmation of the parcel that s been delivered to DY store, and in the end a big guy comes and tries to give clarification that I have not sought and when I say I do not need to know he says why are you getting aggressive, is he mental, someone will show you aggression one day mate as you are asking for it and then you will know what that means, muppets working there...