Me Here

Review of Flora-Dec Sales Inc.

Poorly organized, poorly lit, poor customer servic...

Poorly organized, poorly lit, poor customer service with weirdly draconian return policies posted everywhere (unfriendly much? Yeeshhh). Asked to speak to the manager since I had a question about making a bulk/special order; the clerk went to speak to the manager & I heard voices in an office about 15 feet away. Phantom manager never emerged; clerk said she could not help me and the "office upstairs" needed to make the decision. (Um, *what* "decision"? I had a question...) Craziness...

Even with all the not-great stuff, I would have given this place more than one star except for the astronomically high prices here. I know it's Hawai'i, but expect to pay two to three times the markup here. This is just price gouging. For the money, go to Ben Franklin on-island, or shop online.

Came here because I'd heard such great stories about this place from my aunties, but they probably shopped here in the pre-internet 70s and 80s, when FloraDEC was the only game in town. This is no longer the case. Shop may need a revamp. Because AmazonPrime.

Free parking off Nimitz. A bit difficult to find the parking entrance, though the store signage is easy to notice from the freeway. Wish it were better; love local shops but hard pass on this one for now.

Would not return.