After 22 years working with the same insurance onl...

After 22 years working with the same insurance only twice I asked for assistance. The first time, 12 years ago, they worked perfectly. Last time, it coincided on a Sunday and will be little more than a year. A leak in the shower column, which forced me to cut the general water and run out of water in the rest of the house. They are notified to come urgently and after half an hour a plumber calls me, telling me that he is far away and that he cannot approach, besides telling me, that this was not covered by insurance. With no idea of plumbing, I had no choice but it was Sunday to try to solve it for myself and for this I had to cut the sleeves of the column (which really was not necessary, but who does not know ...) and 2 appear Small keys that were enough to close them.
As you will understand, I requested the withdrawal and they tell me that I had it paid 3 months ago and that I needed to wait 1 month before it concluded to send a fax requesting the withdrawal. I proceed in this way and request the withdrawal in time and form and there begins my ordeal. The pressure suffered by Michelle Douglas in Fatal Attraction is nothing compared to the harassment that I am receiving from Caser to be forwarded for the fourth time, it would be, the fax report sent that I requested to be discharged. And in the meantime sending charges to the bank with the receipt of the insurance that I have not hired and that I have to return one after another. That is why I recommend you take out other insurance that serves you better.