This company by far has the WORST customer service...

This company by far has the WORST customer service. They scheduled an installation date to come set up my cable and internet service. I waited an entire week and no one ever showed up. Not only did they not bother to call me to explain why or even leave a message, but when I called and spoke to someone as to why they were a no-show, they didn't even seem to realize that they never even sent anyone. After realizing this, they had the nerve to try to make me wait another two weeks to set up a new installation date. I told them to cancel my order immediately and REFUND my money. At this time, they told me it would take another 5-7 days to receive a Full refund. So basically, this is an entire's months time wasted with no cable or internet service installation, plus I have to wait another week to receive my money. A week passes. These thieves only partially refunded my money then when I called to ask why, they tell me I have to contact DirectTV to receive the other part of the refund. Just completely giving me the run around, to avoid paying me back MY MONEY for a service I NEVER RECEIVED. This company cannot be trusted. Avoid doing business with them in any way possible. They need to shut down by the better business bureau. They are running scams and ripping innocent people off for money.