Kathryn Cheever

Review of CarolinaEast Health System

Had the most horrible ED experience ever in my lif...

Had the most horrible ED experience ever in my life. Took my 85 year old father in because he was not able to walk. Were ignored by the nurses, my father started asking for something for pain about 4pm-had been there since 1 pm, Xray done, blood drawn and then a marathon wait. Everyone acted like they did not have time to talk to us. Close to 8 pm, they came to draw his blood for the 3rd time. 1st one hemolized, 2nd one the lab lost. After that he asked for a urinal, after waiting we went to the nurses station to ask for one. They finally brought one and left, an 85 year old who was there because he could not walk. Family members assisted him with the urinal and urine spilled all over the floor. A young male nurse that was assigned to someone else walked by and saw the urine on the floor. He got towels to dry up the floor. No nurse came to check and see if his clothes were wet of check his skin, remember the patient is 85 years old and can't walk. A doctor finally came to tell us that he had bad arthritis and basically there was nothing they could do. Well they left us to wait some more. We got my nephew's wheelchair, and a walker that had been issued to my husband and the family transferred him to the wheelchair, got him home and up a flight of stairs back to his apartment.