Marilian Bruno

Review of Honda Universe

Horrible experience, 1st u went clearly letting th...

Horrible experience, 1st u went clearly letting them know what I can pay in pymts they promised they could keep the pymts no more the 350.00 had me give a down payment couldn t get a deal for those pymts they kept pressuring a $525.00 monthly pymt. I didn t agree and 2 weeks later many calls and 4 visits and they have no refunded my down pymt and now they are telling me next week which will bring me to the 3rd week waiting on my Monet I gave them immediately the first day I went and cash. My refund shouldn t take so long, I did not have a good experience with them at all. Do not believe them when they promise u something they goose you to give a deposit and try to get u into pymts you initially stressed about that couldn t be done. They are not honest and customer service is poor, giving me the run around on returning my money back, I was warned by a couple worker this happened to them last year and took my chances and they where rite. Poor honesty and Service. I do not recommend them(my opinion) not satisfied. Pine belt of rt 37 instead helped me kept their word in pymts I can afford and are holding a vehicle I purchased patiently for me awaiting on my deposit to be returned by Honda, they offered honesty loyalty and good customer services to their customers, highly recommend pine belt in TR over Honda for sure.