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David Lerman

3 years ago

My opinion is based on my 1 interaction...

My opinion is based on my 1 interaction...
I called in the morning and asked to reserve a lane. They told me no reservations, first come first serve... league bowling ends at 8:30pm (it clears out), so come a bit before and add your name to the list.
Waited a while to go... I showed up with my 3 kids at 8:15.. was told... Oh there are open lanes when the leagues are going on, so since others have the open lanes there's about a 45 to 60 minute wait...
My kids were bummed, I was mad.. it was too late to start bowling with them at 9:15 so we left..
They screwed up... They could have given me a coupon or something.. but nope. I wasn't going to argue in front of my kids, but seriously... It was their screw up with bad information.
Side note: Place looked nice, can't complain about that. Lanes looked good, would have liked to have bowled.

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