I was looking at the website and saw some negative...

I was looking at the website and saw some negative reviews. Syracuse Pool built our pool 4 years ago and we have had nothing but a positive experience. If I call them today about a pool issue, they will either talk me through the problem on the phone or show up at my house by the next day. This is by far the best quality pool company in Syracuse. The negative posts are likely from the competition. I would not even consider any other company to build your pool.