4 years ago

I purchased three rings of different sizes, for my...

I purchased three rings of different sizes, for my wife and they had to be resized. The first ring of the three had to be resized twice because we gave the wrong size the first time.

Resizing the first ring twice resulted in the shank being exceedingly thin, because the elegance of the ring originally required a slender shank. Resizing such a shank twice resulted in one too thin.

I spoke to Jesse who was very gracious and offered to rebuild the shank at no cost. He did this knowing that we had mistakenly given the wrong size for the ring to be resized to.

It is an honor to deal with business people such as Jesse who went above and beyond what would be expected to provide excellent service to his customers.

I will certainly be a continuing customer in the future. Thanks Jesse for a great experience.

Allan Sims

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