S W

Review of Royal Inn West Edmonton

Stayed here March 16, 2021 as I had to be in the c...

Stayed here March 16, 2021 as I had to be in the city for some medical tests. I didn t have a reservation but I chose The Royal because as an accommodation operator myself, I quite liked their responses to some of their other reviews.
I was absolutely thrilled Steven at the front desk allowed me to check in much earlier than their posted check in time as I was really tired. I wasn t picky about the room type and he put me in a king size room in the executive wing which worked out really well because the other wing s rooms don t have windows that open.
My room was clean, it was quiet, I was able to get a great night s sleep and the customer service provided by Steven was excellent. The hotel is also close to lots of great restaurants that deliver which was convenient as theirs is currently closed due to Covid.
The complimentary hot breakfast was a Jimmy Dean Bacon and Egg sandwich, coffee or tea and a bottle of juice or water. Sandwich could have been heated a bit longer but it wasn t cold so I didn t mind much.
All in all, I will definitely stay here again and I ll recommend it to others that need to stay in the west end.