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SharkMan

3 years ago

***Food was fantastic/Service was horrible***. Our...

***Food was fantastic/Service was horrible***. Our family tries to support local businesses during this pandemic. We chose Dinosaur over its competition because of local loyalty. Our experience overall was terrible. We placed our order at noon for a 7:30 delivery. Even with that much time, the delivery was over an hour late. We called Dinosaur, and got the rudest person ever. Apparently, according to this rude person, "everyone in Syracuse is calling in orders" which you would think is a good thing for the business. She made us feel that it was OUR fault for ordering on a Saturday. We will *NOT* be supporting Dinosaur anymore. As stated above, the food was delicious (as usual), but to lose business because of service is a sin. Especially when people WANT to be supportive during hard times. We will choose L.L. from now on.

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