The Low-Rate Guaranteed claims department always f...

The Low-Rate Guaranteed claims department always finds an invalid excuse to not honor low rates found on other websites and when you do provide them a valid link to the low rate website they take an extra day to respond to you because rates change daily so the next day the rate will be different. They intentionally do this. They ve clearly seen the link with the low rate and wait until the rate changes the next day to respond denying your claim. There s more I just don t have the energy to deal with misleading claims, lies and promotions. Why does Best Western offer anything if their going to find a excuse to not honor??? I m writing this review as a loyal rewards member for more than 8 years, because of issue like these I ve now signed up for Marriot rewards hoping to have a better experience.