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Laura Intravia

3 years ago

I brought my guinea pig in this week through the E...

I brought my guinea pig in this week through the Emergency Services when he suddenly seemed ill; unfortunately it turned out that he had a heart murmur and he was going into heart failure. I'm so sad that he didn't make it but I wanted to commend the doctor for her compassion, her clear explanation of what was happening, her willingness to talk through the options with me while I was beside myself with despair, and for letting me have time alone with him to say good-bye. Everyone from the waiting room staff to the nurses to that doctor were wonderful kind people and I knew my guinea pig was getting the best care he could possibly ask for. Thank you again.

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