Ricky Wilson

Review of Toyota of Tampa Bay

Although I tell myself that I don't like taking my...

Although I tell myself that I don't like taking my car to the dealership for repairs or servicing I find myself often going back to Toyota of Tampa Bay. This last experience probably sums up why. My wife's car had to be towed in for repairs my AC compressor kit or unit completely came apart cause of my belt come off along with some other components in the area . The service manager Delbert was completely honest with me about what happened and what it's gonna take to get the car back working properly . Although I brought the car in there on a Friday and he was off Saturday Sunday and Monday he still kept in contact with me and allow me to call his cell phone number when I had questions about the repairs and cost. He was able to deliver the repairs of the vehicle same day as promised and even when I came there unannounced and he was out on his lunch break he still turned around just so he can meet us as we never met since my car was towed in through roadside service. I know everybody doesn't like dealing with car repairs unfortunately everyone have to at some point. If you want top shelf excellent service go see Delbert down at Toyota of Tampa Bay and also when we got there David was outstanding he came in a just us and assisted us and getting the paperwork completed and also applying for a six month interest free credit card to help pay for the repairs. They both were never pushy throughout the whole process Delbert never rushed or forced me to make decisions he gave me my options and his recommendations or if it was a necessity he will stay why this had to be repaired or fixed. The The car is driving better and cooling quite nicely thank you Toyota of Tampa Bay. Thank you David and Delbert