I ordered a poopy pouch pet waste station kit from...

I ordered a poopy pouch pet waste station kit from sears.com. I received the item and the only piece that came was the dispenser. It clearly stated on the website that it was the whole unit garbage can, pole and the dispenser etc. I called your customer service phone number. I talked to your customer service supervisor (Donna?) , she was very arrogant from the start saying it was a mistake and they did not have the product in stock to give me. They would have to refund my money and I have to return the product. I got off the phone and checked your website you did have the product in stock that was the same on sears.com the lady lied to me. So I called her back and told her about it and she said she could not honor it and could not send me the rest of the product I ordered. she was saying that it was a mistake. I told her it was false advertising, it was not my fault that it was the wrong price. Most stores honor there mistake. I worked in retail for over 10 years we always honor our pricing mistake. I am highly disappointed with my experience I ve had.