J M

Review of Chapman Auto Plex Scottsdale

Need to work on customer service in a service depa...

Need to work on customer service in a service department. Assist customers when they walk in, maintain appointment times or if not then don't give customers the option to make appointments, answer your phone and if the customer leaves a voicemail call them back. The shop was clean just disorganized and I left feeling like I was creating to much work for the department by coming in.