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Mesha Mesha

3 years ago

I ve been going to crustacean for 20 years. On Mot...

I ve been going to crustacean for 20 years. On Mother s Day they had a special in which they did not honor. The manager and the part owner were extremely rude when I demanded they honor the special they advertised. The part owner told me he is the omega and I can t speak to anyone higher that him. He also went so far as to say he could careless who I tell about the treatment he gave me. He said tell who ever you want. I don t care. The next few days they pulled the same scam on my friend however honored her request when she demanded they honor their advertisement. When she got her order not only did they not honor the advertisement as agreed they purposely didn t put items in her bag she paid for. Crustacean customer service has gone down tremendously over the years and I will never step foot in the establishment again after the horrible treatment I received. The phone calls with the Manager and the part owner left me in tears for a few days. That is how bad they treated me.

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