J

When I had originally made the reservation I had t...

When I had originally made the reservation I had told the lady on the phone that I would be arriving in the early morning & if I would be able to check in then to which she replied yes. I had never received my confirmation text, so while I was on the road I called again to make sure that they had my reservation. The man who took my call confirmed it & said he had sent out another text which I never received. I also asked him if it was ok to check in upon arrival into town which he also told me yes.
When I tried to check in at 8 am the lady at the desk rudely responded that they were full & that the current guests weren't checking out until noon & that I wasn't able to check in until 3. I tried explaining that I had made a reservation & that was told by 2 other employees that an early check in wasn't a problem.
So I left & drove down to the Quality Inn where I explained to the man my situation & he gave me a room that he let me stay in until 1.
When I was finally allowed to check in at 3 & went upstairs the room smelled musty & there was mold growing on the ceiling over the shower. I paid $150 for that?? I should have just stayed at the Quality Inn where the room was cleaner, it had a couch & mini fridge, & was abt $60 less a night. Plus they were much nicer over there.
When I had gotten up mon morning & went downstairs for a cup of coffee, they actually wanted $3 for a small coffee. Asked if I had a breakfast voucher. I just wanted a cup of coffee. Never again. Totally not worth it.

Comments:

No comments