E

Eb Baffour

3 years ago

Overall I had a great experience at Tom Kadlec, es...

Overall I had a great experience at Tom Kadlec, especially working with Kiefer Bartel. When my Honda Odyssey van hit a deer and insurance declared it as a total loss, I had a small window to get it replaced. I was referred to Kiefer and immediately contacted me via the phone and also sent me email about the van I was looking for including the Carfax report. Kiefer really went the extra mile when I visited the dealership. He suggested that I test-drive the van and he went with me driving around. Though I had already secured financing, he advised me to apply another financing through the dealership which may give me a better rate, and that turns out to be true. I got a far cheaper rate than what I already had. He even offered to take my rental van to the rental company so that I can drive my van home. I will recommend Kiefer to any of my friend and colleagues when they need a vehicle. He was a great guy to work with !!!

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