Antoinette Carey

Review of YNHH

I have had repeated negative experiences with Yale...

I have had repeated negative experiences with Yale New Haven Hospital. I live with an "invisible illness" and have unfortunately been to the ED more times than I would like. Seldom am I treated with respect. Generally the sequence of events goes as follows; An ambulance is called because I seized somewhere, I get in an ambulance post-dictal, come to while waiting for a room or in the ambulance itself, blood is drawn bloodwork comes back normal,I explain the nastier of my illness and that I didn't call the ambulance, staff accuses me of being on drugs, drug tests me, drug test comes back clean, I am released.
More recently, I severely sprained my ankle and came to the ED to get it checked out. Do to hospital miscommunication I ended up being forced against my will to go to the psychiatric ED. I gave them no reason to send me there. Again, I came in to have my ANKLE treated, and the staff threatened to have me restrained and medicated because I didn't want to go to the PSYCHIATRIC ED. Staff was abusive and patronizing. Once at the psychiatric ED, I was immediately cleared by a psychologist and released, with an apology from the psychologist for the ridiculous situation Yale put me in. Before releasing me, I had to insist that they at least splint my ankle....THE ENTIRE REASON I CAME TO BEGIN WITH.