I wish I could leave a zero star review. This comp...

I wish I could leave a zero star review. This company honestly does not even remotely deserve the 1 star I have given it here. Living here feels like being scammed. Living here literally brings me dread. I dread being in my own place of residence, a place that should evoke a sense of peace and safety. What peace can one have when you open your dishwasher to find roaches all but having a party in there? What safety can you feel if you have to fumble around with your keys in the middle of the night after your classes or after work, trying to open the finicky door to the building, but the tumbler won't comply or turn properly?

Do not even get me started on the horrendous system they call "customer service." I have been a resident here for a mere 17 days, and I have already called both the daytime and nighttime maintenance hotlines a total of FIFTEEN times. I have water damage from rainwater in my bedroom ceiling. There is brown discoloration that has steadily gotten worse since my first day here. I have been calling NONSTOP (as life allows) and have been fed nothing but empty words and passive apathy, if even that. Last week, it rained torrentially, and that's when I discovered that my window is not properly sealed. My entire window pane was soaked, my carpet was soaked and remained damp for a few days after (hello future mold infection that will not be promptly taken care of, if at all). My bookshelf that I placed in that corner was damaged by all the water. Had I placed my piano keyboard in front of the window as I was originally planning to do, my very expensive instrument would have been absolutely ruined.

Their reaction? Just keep sending out maintenance people to look at the damage, say they'll be back to fix it, and do nothing at all about it in the long run. The property manager himself came to my unit and told me people would be here today to get things sorted out before the next storm hits within the next few days. I just got home from school, and of course, nothing was done because no one was here.

I don't know why I expected anything from these people.

Students, take your precious money elsewhere. This place is not deserving of your scarce time and hard-earned money. I will forever wholeheartedly regret this being my first apartment experience as a young adult.

Families, you're going to want to spend more money to live elsewhere. Trust me.

Hendersen-Webb, I would watch yourselves if I were you. Soon this negligence is going to cost you so much money and bring you such notoriety, you'll rue feeding your customers lie after lie after lie.
It's only a matter of time...