I've been essentially forced to use this company d...

I've been essentially forced to use this company due to my insurance. I have to attend important treatments that I can't miss. Two services I had used were Kemper Shuttle and One on One. Both are rude, terrible driving, and even management wants to gaslight me into thinking I'm wrong and they're right. The only company I enjoy thus far is Motivation in Motion. When I must contact customer care for Provide I have to deal with rude, temperamental agents who obviously hate their jobs. I desperately wish I can use another service but unfortunately I'm stuck being treated like garbage and apparently they don't care about the importance of my hospital treatments either.