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Devin Christensen

4 years ago

I have purchased three Altimas and three Sentras, ...

I have purchased three Altimas and three Sentras, one of each from this dealership. The first experience a few years ago was great. I was very happy with the deal and the whole process. Something has changed since then. About a year ago I was getting my oil changed here and they gave me a flyer on my car with a good offer to trade it in. A month or so later I was interested in getting a new Altima. I went through the process of the test drive and the price negotiations which took forever and when they came back they dropped the trade in offer by about $5000 from what they had offered less than a month prior even though the offer said it was good for thirty days. The sales guy was embarrassed for wasting my time but the manager said that the market really changes quickly and the appraiser must have made a mistake. What a waste of time.
So about a year later I saw a good price on an a Sentra online and came into buy it even though I had hesitations. Once again the salesman was great but those above were just unfriendly and difficult to work with trying to charge more than the price listed online and add whatever they could to the price. I ended up buying it still but it was one of the worst experiences I ve had buying a car.
I have had good experiences with the service department and I have liked the salesmen I ve worked with but beyond service I will never go here again and I probably won t buy another Nissan.

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