Jill knauff

Review of Better Business Bureau of San ...

I can't understand how BBB can rate Hearst Magazin...

I can't understand how BBB can rate Hearst Magazine Corp a+ because they resolve issues only after a complaint is filed. When the Hearst corp fixes the deceptive practices(ie: auto renewals with out consent, subscriptions with out consent, so much fine print, etc..) then maybe they would earn an A grade. For close to 500 complaints in 3 years, you should know there is a problem. Consumers should not have to file complaints over the same thing for years on end. They should also be able to resolve these issues directly with the company they are dealing with.