Kevin Watson

Review of Boch Toyota

Walked in there yesterday at about 5:30pm, having ...

Walked in there yesterday at about 5:30pm, having already decided to buy a Toyota Rav 4 hybrid. Walked past the front desk and no one said a word to us. We looked around at the 2 Rav 4s on the floor, spent about 15 minutes or so doing that, walked past at least 20 employees in that time and no one said anything. Walked into the doorway of the business manager (near the white rav4) and asked if someone could help me. I was told go to the front desk they will help you. We walked to the front desk (now empty) and waited while at least 5 employees had a great conversation at the desk behind the front desk. No one asked can we help you, no one even acknowledged us. We then walked to the desk behind the front desk and asked if someone could help us, the response? We are closed, we turned walking towards the front door and and we hear from someone at the back desk can we schedule you for tomorrow? Hardest time I have ever had trying to spend 35,000 dollars in my like. My response to the question about scheduling something tomorrow? No I am all set. Thanks.