1. This resort is not taking COVID-19 precautions ...

1. This resort is not taking COVID-19 precautions seriously and the numbers are continuing to rise. There were signs that said masks mandated by the county, but the staff employees were not enforcing it. The pool was overcrowded, we couldn t even find chairs that weren t too close to others and the actual pool was very crowded too. Saturday night when we got back from dinner, we thought we might check out the live music by the tiki bar. I was appalled to see that there were at least 75 people on the dance floor, in close spaces, with no masks on. This hotel should be held liable in the COVID numbers increase in clearwater. Many guests were not wearing masks.
2. The noise was out of control. I understand the resort offers entertainment, which is great, but please make sure your guest rooms do not get affected by the noise. The club should have soundproof walls or something. We came to stay for a CrossFit Competition, and we had to be awake at 5:30 AM. Friday night, we were awake until 2:45 AM. The base of the club was literally shaking our room. And when we called to ask about it, the front desk was rude and said the music is allowed to be played until 2:30 and they were annoyed that we bothered them. And then again on Saturday night, when we were exhausted from our competition, we could not get any sleep.
3. The room itself had many small cockroaches, ants, and other bugs. I was annoyed how often I had to keep killing bugs.
4. Aside from the valet guys, the beach bartenders and servers, and the men who ran the beach chairs, the staff was very rude. The front desk staff did not seem happy to work there and annoyed when I would ask questions about anything. I wasn t asking for a lot I just wanted to feel safe and get some adequate rest in a clean environment and I do not think that is too much to ask for.
5. It is disgusting that people are allowed smoke anywhere they want to by the tiki bar/ outdoor eating area and the beach. I understand it s a bar, but smoking should not be allowed where you are trying to sit and eat. I did not appreciate trying to enjoy my food while constantly inhaling other people s cigarettes. Smoking should be designated to the bar area only or other smoking areas only.
6. Overall, one of the worst resorts I have ever stayed at