lucas kestering

Review of novo vernon hotel

I didn't like it, the room's cleaning was terrible...

I didn't like it, the room's cleaning was terrible, the photos below, just wipe the floor and make the bed, several moths on the walls, I took pictures the first day I went, I thought after the daily cleaning the woman would clean it, and oddly enough not! from the first to the last day the moths stayed up there, I killed a brown spider in the bathroom, the dirty curtain. Another very bad thing was the breakfast, it had several bread options, (sliced, whole, milk and French) it had scrambled eggs, sausage, two different cakes and two fruit options and that's it, not even cheese bread, first hotel q I went and had no cheese bread, few options for coffee, not to mention q on the first day, I think there was only one woman taking care of cleaning the coffee, because I went to have coffee, there was only one table available and she was with the dishes from the people who ate before, my wife and I put a heap on the side for the woman to take out and we helped ourselves, we ate (I repeated that I didn t have much choice, I only ate the chocolate cake) and finished the coffee and hadn t collected it the dishes of the people who ate before us, there is a lack of logistics for breakfast. Unfortunately from the photos on the website / app, the hotel seems to be charming but it was a disappointment, I think only the reception staff was attentive. (I forgot to speak, the cleaning lady woke me up to clean the room, said that the room could only be cleaned at that time and that's it, even though it was written on the hotel paper that the cleaning was from 10 am to 4 pm, she woke me up at 10:05 and said if I wanted her to clean it would have to be now, because she wouldn't clean it later, as it was TD dirty with moths, with a spider, I left for her to do the cleaning, and guess? She just changed the bath towels the bedding and that's it, I'm sorry but I never come back to this hotel, after a breakfast without many options I couldn't sleep because the woman does the cleaning, I have no idea what the cleaning is at the time that she wants)