Jay inUT

Review of Nate Wade Subaru

Bought a new Ascent a week ago Monday. Took it in ...

Bought a new Ascent a week ago Monday. Took it in to get the Clear Top applied to my hood. That went well, though they are not as friendly and informative as Mark Miller Service in Southtowne. I drove out, low pressure light in the tire came on and turned around. They found a nail, plugged it and charged me $18 for it. I just put new tires from a tire dealer on my 2017 Outback in October and got a nail and it was repaired for free since that is offered with the purchase of the tires. Nate Wade Service could have done the same I feel. The light was on, I drove about 2 miles, light came on and that tire that was plugged as under inflated to only 30lbs should be 35 lbs. I went back and the service guy blew me off on topping off the tire. Had to go to Costco to get it properly inflated. Had a similar experience with Nate Wade Service with my 2017 Outback when we bought it. I'll go to Mark Miller in Southtowne for service, though I LOVE purchasing my Subaru's from Nate Wade, the service department is lacking.