Had appointment from 9-1 they called said we ve ha...

Had appointment from 9-1 they called said we ve had a flood of emergency calls it will be way after 1. Gee no problem I took 1/2 day off from work. Now I had to take a full day off. They wanted me to take another day off to get the work done, REALLY! Another day! No respect for your time. Waited 11 hours after having an appointment. Joe showed up he gets 5 stars. Joe got it done fast and was very nice! The least they could have done was discount the job. You just can t find a stand up contractor anymore.