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Very Unprofessional staff as far as the Ladies att...

Very Unprofessional staff as far as the Ladies attitudes. One of the kitchen ladies was rude when a question was asked. The other lady in the kitchen was giving strange looks in the direction of some other ladies. No communication as to when a tour will start or when your transportation is coming back to get you. My family and I arrived at 12pm for ATV'S and horseback riding only to find out the ATVS were cancelled. It 45mins from the time we got out of the bus to get to the desk area to sign a waiver. We didn't start our Excursion until 2:45pm. Mind you the shuttle picked us up from our Hotel at 11:15. The men staff were down to earth especially Johnnie. Don't waste your time and money here. Very unprofessional. This was our second and last time using this company with a bad experience. Save your money. As of right now it's 4:38 and I'm still waiting on transportation and it's been an hour wait.

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