doit right

Review of Protelec

some tech support are not helpful, contacted them ...

some tech support are not helpful, contacted them because the bypass light is on when i armed our house and i didn't bypass anything, they told me nothing to worry if i don't set the bypass and when i insist that i want that bypass light off , here you go they don't know how to fix. As a customer i need to know if there's a problem on my pad (old style with no screen display) or the wiring. I can't let this not fix, the reason we get your services is for our safety. Now looking for a better alarm company, that care's for their customer need/safety.