Review of The Collier Companies

3 years ago

Negative Stars!!!

Negative Stars!!!
I am extremely irritated with the management of Boardwalk Apartments and Collier Company
One morning I discovered that my new 2015 white car was covered in rusty water from the irrigation spouts that have not been properly maintained by your company. The rust has covered my entire car. I know that the irrigation has not been properly maintained since I was told by the office manager that this is not the first time that a car has been coated in rusty water and that the rust is a known problem and that the rust was the reason they didn t turn the sprinklers on.
After reporting my issue with the front office on Monday evening, I was told that I would be contacted the next day. By the time I got home after work I still had not received a phone call. I went to the office to see if a solution had been reached. I was then told that the irrigation was on when my car was covered in rust and that I could get the outside of my car detailed and bring in the invoice and I would be reimbursed. After that, I spoke to my neighbor, who was a detailer and he told me that it would be an extensive job since the rust was in every crevice.
That same night I received a phone call around 6:30 from Lynette in the office. I was told that I could not go to whomever I wanted to get my car detailed. Instead I had to go to the preferred vender (Keven s Mobile Detailing) and if I chose to go somewhere else, I would only receive $60. I was also told that it is not the responsibility of the complex to fix my car and that they are just offering the detailing as a courtesy.