Horrible company- I ordered a custom tank from the...

Horrible company- I ordered a custom tank from them and on the invoice they quoted me for UPS shipping. 2 weeks go by and i get a tracking number from a different carrier. When the carrier tried to deliver, they refused to come down my road because they thought the truck was too tall. I offered to guide them down but they still wouldnt come. I talked to Big Apple Pet Supply about the problem and they told me that i have to pick it up. I tried explaining that i do not have a vehicle that could fit the tank and if i did i wouldve just bought the tank local. They refused to actually have the company they quoted me on the invoice deliver it because "it would cost too much" I was going to just buy somewhere else but then Big Apple said they wouldnt refund my shipping even though they lied to me on the quote. DO NOT BUY FROM THESE PEOPLE! YOU WILL GET BAIT AND SWITCH!!!!