WuGambino

Review of Sussman Honda

Sussman Honda knowingly & willingly directed custo...

Sussman Honda knowingly & willingly directed customers to get unnecessary services on vehicles until I addressed the matter in which service attendant up to manager had no response. Oil changes on Honda vehicles are supposed to be done when the indicator says 15% in which the vehicle will notify you that it s time for service. Sussman was putting 3000k/3month oil stickers on the vehicles making them come in earlier & more frequently than required. 3000k/3month oil changes are done for car using Conventional oil, Honda uses Synthetic oil which has minimum life of 5000k/5month. I was getting 4 oil changes a year for nothing & they knew and encouraged it. I live 10mins from the Sussman & drive 40mins away to another Honda dealer for service. If I could give them 0 stars I would, integrity is huge for me in the service industry & they have none.