The most courteous staff at the reception and grea...

The most courteous staff at the reception and great pool area but not so much the staff at the bar at the reception (too bored and not willing to engage the customers). On the night I was staying lifts were not working properly and I had to wait up to 15 mins just to get down from my level. Since my room already included the mini bar no other compensation was offered for this rather large inconvenience.