I feel like we have been treated very poorly at th...

I feel like we have been treated very poorly at the Hawthorne at Southside leasing office. The apartments are beautiful, but no one seems to care about the applicants. My wife and I were so excited about moving to Southside, and we were very dedicated to completing all of our paperwork perfectly to lock in our apartment, but we were carelessly misled into applying for an apartment we didn't want (it was an ADA apartment, but we weren't told that), and then no one was interested in helping us out of that situation. In fact, we never even received a simple verbal apology.

Disappointed Newly-Weds,
David & Reagan