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Pedro Rocha

4 years ago

Horrrible Service from begging to end! Our server ...

Horrrible Service from begging to end! Our server was one of the MANAGERS JUSTIN " believe or not we should have gotten a great service" but in all actually was not a good service at all. SERVER JUSTIN took forever to get order and was rude and quick to get order without asking much. By the time all order was placed ,second round of drinks was forgotten. Once half of main Entrees arrived JUSTIN THE SO CALLED WAITER AND MANAGER DROPPED OFF HALF OF FOOD WITH NO QUESTIONS ASK WITH NO SILVERWARE NAPKINS and such. AFTER 10 minutes as food are getting cold we get up and went to a shelf to get our own silverware and thats after we asked for a manager to another waiter " coming to find out our waiter was one of manager" As second part of order of main entrees arrived on table JUSTIN didn't even ask if we needed anything. Once I complained and said everything was not ok. He walked away with an attitude. He then brought silverware and made a nasty comment like" next time you ask for a manager, you should just ask for silverware". I went to complain to another manager JOE which he didnt seen to care much about my concerns. Long story short we ended up going to the same shelf that we got the silverware and got our own to go box and bag. I packed my cold food that I never ate. I did pay my bill and Did not leave a Tip. We felt disrespected as a costumer to attitude were given ad a costumer. I Do not recommend this place. If managers can be nasty to clients imagine what staff can be.

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