D

The sales staff is utterly incompetent , I had my ...

The sales staff is utterly incompetent , I had my car in for service and was interested in a 2018 accord. I had walked over to the desk and told I would like a sales person to discuss the financing options and also to test drive the car, they mentioned they would page a sales person. Fast forward an hour and half and i am still waiting for a sales person. I walk over to one who is just sitting by a car, and ask him if he can show me the accord, and he says he is busy and to check with the front desk. I agian check with the front desk and they page a sales person to assist me. I step outside and proceed to wait for them for another 30 min, still no one comes. I go back inside and see three sales people just leaning on the counter chatting with the receptionist. At this point I am frustrated and go to the service area where luckily my car is ready for pickup. I want to point out the service dept was very friendly and attentive. It is a shame that the sales dept cannot meet those same standards.

Comments:

No comments