Westnet customer service used to be great, which i...

Westnet customer service used to be great, which is why we switched to it. But we'll be switching again, because their communication and customer service has become unbelievably bad. Being able to speak with anybody who speaks English reasonably well is impossible. Even when our complaints were escalated, we still received an email written with poor English which made no sense. Shocking. Seeking out a company based in Australia.