i am a long time customer with wise, i used to hav...

i am a long time customer with wise, i used to have the wisebox and now switched to DSL connection.
i had a slight issue with my first time connection to DSL where it appeared that OGERO has no TECHNICAL common sense, that they have linked my account to a corrupted network port from there side, and they blamed wise for the technical issue for more than four days. Fortunately, that wise has a technical manager Mr. Ali Mokdad, who was able to figure out the issue and communicated it to OGERO in order to solve the issue. not to mention that in the meanwhile WISE provided me with an internet connection from there side to cover up the four days and sure for FREE.
***Wise offered me during this down period:
1- FOLLOW UP 24/7 on the issue.
2- visited me twice in less then 24 hours.
3- provided me with FREE high speed internet during the down period.

WISE is about
honesty, customer satisfaction, follow up;
and from my point of view this what makes a company successful.

thank you again WISE Team and specially Mr. Ali Mokdad.