Melissa Moncrief

Review of Galles Motor Company

I strongly advise against purchasing a vehicle fro...

I strongly advise against purchasing a vehicle from this dealership. My husband purchased a vehicle from them and they failed to communicate with him several times that the financing was not completed. We only found that out after several document submissions that the financing was still not completed when we tried making our first payment. On that day they assured us that they would submit the paperwork and they could submit our first payment. Huge mistake!!! They took our payment in June, my husband did get a call that financing went through but that he was delinquent on his first payment that he GAVE TO Galles. After they admitted to NOT submitting the payment after a month, and gave a lame apology, the first payment still hasn't been made and now it's August!!! With the way Covid has affected everyone these days I don't think anyone has money to lose or burn. This company should be ashamed of themselves and how they handle business!!!