Erin Mitchell Review of Sirata Beach Resort
This hotel should be called a motel. The condition...
This hotel should be called a motel. The condition of this motel made my getaway so miserable that I had to check out after only one night and move to another resort (a real resort) for the remainder of my trip in Florida. The room was so filthy that I had to take every towel I could find in the bathroom and create a path to walk on, otherwise my feet would be black on the bottom. The room was in need of repair, everything was falling apart and just outdated. The photos on their website are not an accurate representation of what you are signing up for.
To make matters worse, most likely due to their dire financial situation, which is apparent with the condition of their motel, they have refused to refund me the nights that I didn't even stay there. I booked through Priceline and even with the "partnership" this motel has with Priceline, the manager was completely unwilling to work with Priceline to resolve the issue and refund a portion of my stay. I was even willing to pay for the one night that I had to endure. Terrible customer service.
I truly believe any positive reviews you read for this place are not real and created by staff. There's no way someone would rate this place 5/5. Save your money, and vacation, and do not stay here!

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