The main pool was drained and the only other avail...

The main pool was drained and the only other available pool was packed with people, we never received house cleaning for our whole stay when we asked for clean sheets we waited 3.5 hours after called 2 times! And then we had to make our own beds! And we waited another 2 hours for clean towels. Over all the whole visit was not what we expected would definitely recommend the trade winds resort down the road, will not be staying here again. Very unhappy would definitely pay more to have a hotel that cares about its guests I will never bring my family here again!